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FREQUENTLY ASKED QUESTIONS-


Casket Orders-

1.) How to Order a Casket from Casket Site.com.
2.) Will a funeral home charge a handling fee or any extra charge for purchasing a casket from another source?
3.) What is the difference between 18 Gauge and 20 Gauge Caskets?
4.) What is the difference between Gasketed and Non-Gasketed?
5.) Purpose of a Vault
6.) Which Caskets include Standard Next-Day Delivery
7.) When will my casket be shipped?
8.) Where are caskets shipped from?
9.) What if I don't see what I want on the Casket Site website?
10.) What are the Typical Exterior Dimensions for a Standard Size Casket?
11.) The Federal Trade Commission's Consumer Guide for Funeral Planning could also be helpful.
12.) For all other Questions please email us or call us at 1-888-222-5955.

COMMENTS FROM PAST CUSTOMERS




1.) To order a casket from Casket Site.com find the particular casket that you would like to order from our online display gallery and click on Buy Now below the individual casket photo. Then follow the corresponding directions for payment information and funeral home delivery information. You may also place orders over the phone by calling our toll free number 1-888-222-5955 any time 24hrs / 7 days a week.

2.) No handling fee will be charged. It is illegal for a funeral home to charge a handling fee for purchasing a casket elsewhere since the passing of the FTC's Funeral Rule.

3.) 18 gauge steel is a slightly thicker grade steel than 20 gauge steel.

4.) Gasketed caskets, also called a "sealed" or "sealer" casket have a thick rubber gasket surrounding the entire lid. This creates a sealed enclosure similar to a refrigerator or car door rubber. Non-Gasketed caskets do not have a sealed enclosure, instead are closed and are latched without the use of a gasket, making it easier for outside elements to penetrate the interior of the casket.

5.) A vault is used to prevent the ground from caving in over a casket due to the eventual sinking of a grave. Vaults are not required by law, however, most cemeteries require a vault to keep the ground level. Basic vaults are made of concrete where as more elaborate models are made of precious metals such as bronze.

6.) All Caskets include standard next-day delivery. See Sales & Delivery Policy for more information.

7.) Caskets will be ordered and shipped as soon as an order has been placed Normal delivery time is next day delivery if ordered before noon eastern standard time. Rush same day delivery is also available for a nominal extra cost.

8.) Casket Site's Office is located at 135 Main Street Aspen, CO 81611
Please Note: All casket orders are not shipped from Colorado and are shipped via an affiliate network of licensed funeral homes in your area to expedite the delivery process. .


9.) Casket Site.com has access to any funeral products offered to any funeral home in the United States. A simple call or email with your requests will allow us to provide you with almost any funeral related product.

 

 

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Batesville® is a Registered Trademark of Batesville Casket Company. Aurora® is a registered trademark of Aurora® Casket Company. York® is a registered trademark of York® Casket Company. Respectful® is a registered trademark of the Respectful® Casket Company. Casket Site.com is licensed, owned, and operated by Mountain High Funeral Home, an authorized Aurora, York, Wilbert and Respectful Dealer.

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