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Shipping/Cancellation Policy
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All casket prices include
our standard shipping at no extra cost.
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Orders for next-day shipping
must be processed by 12:00 noon Monday through Friday
to insure prompt delivery.
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If any casket order is canceled
you will be subject to a 35% restocking fee plus
actual forwarding and return shipping charge.
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Additional charges apply
for next-day, same-day, and Saturday delivery.
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All products are shipped
within 24 - 48 hours of confirmation, subject to
availability.
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Standard shipping expected
delivery time is 1-2 normal business days.
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Merchandise that requires
customization cannot be rushed (Head Panel's etc.).
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Casket Site will not accept
for return any product that appears to be used,
soiled, or in other than original shipping condition.
Casket Site
will confirm all orders within 24 hours of verification
of payment. In many cases, merchandise will be shipped
directly from the manufacturer. When merchandise is
not directly shipped from the manufacturer, our shipping
fees are based on when the casket is received from the
manufacturer and shipped from our office. Orders will
be shipped as described below subject to manufacturers
warehouse stock. In the event any product is not immediately
available, We will notify you within 24 hours.
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Same Day Rush - $150-$250
(available in most metropolitan areas, depending
on circumstances)
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Next Day Rush - $75 (orders
placed between 12pm and 5pm for next day)
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Saturday/Holiday - $75
Casket Site
accepts the following major credit cards, Visa, Master
Card and American Express and Discover. Your credit
card will be billed upon purchase through Paypal.
Casket Site
accepts money orders, cashiers checks and personal checks
in U.S. dollars only. Orders are processed upon receipt
of money orders and cashiers checks. For personal checks,
please allow up to 10 business days for clearance of
funds before the order is processed. A fee of $25.00
will be charged on all returned checks.
A Head Panel Cost is $175 billed separately..
Merchandise ordered with head panel
instructions will be shipped after head panel has been
installed, usually 1 day. Please call 1-888-222-5955
or email us
for special instructions on Special Order Products.
Sales tax will be assessed based upon
the sales tax for the city/state a casket is delivered,
or if unavailable locally, where the casket is delivered
from.
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