Shipping/Cancellation Policy

• All casket prices include our standard shipping at no extra cost.

• Orders for next-day shipping must be processed by 12:00 noon Monday through Friday to insure prompt delivery.

• If any casket order is canceled you will be subject to a 35% restocking fee plus actual forwarding and return shipping charge.

• Additional charges apply for next-day, same-day, and Saturday delivery.

• All products are shipped within 24 - 48 hours of confirmation, subject to availability.

• Standard shipping expected delivery time is 1-2 normal business days.

• Merchandise that requires customization cannot be rushed (Head Panel's etc.).

• Casket Site will not accept for return any product that appears to be used, soiled, or in other than original shipping condition.

Delivery/Shipping

Casket Site will confirm all orders within 24 hours of verification of payment. In many cases, merchandise will be shipped directly from the manufacturer. When merchandise is not directly shipped from the manufacturer, our shipping fees are based on when the casket is received from the manufacturer and shipped from our office. Orders will be shipped as described below subject to manufacturers warehouse stock. In the event any product is not immediately available, We will notify you within 24 hours.

Shipping Fees

• Standard - Free / Included (orders placed before 12pm. Mon-Frid. delivered next day)

• Special Delivery Requests - $75 (time scheduled delivery requests)

• Remote Rural Deliveries - (additional delivery fee may apply)

• Same Day Rush - $150-$250 (available in most metropolitan areas, depending on circumstances)

• Next Day Rush - $75 (orders placed between 12pm and 5pm for next day)

• Saturday/Holiday - $75

Payment Methods

Casket Site accepts the following major credit cards, Visa, Master Card and American Express and Discover. Your credit card will be billed upon purchase through Paypal.

Casket Site accepts money orders, cashiers checks and personal checks in U.S. dollars only. Orders are processed upon receipt of money orders and cashiers checks. For personal checks, please allow up to 10 business days for clearance of funds before the order is processed. A fee of $25.00 will be charged on all returned checks.

Special Order Products- Head Panel's

A Head Panel Cost is $175 billed separately..

Merchandise ordered with head panel instructions will be shipped after head panel has been installed, usually 1 day. Please call 1-888-222-5955 or email us for special instructions on Special Order Products.

Sales Tax

Sales tax will be assessed based upon the sales tax for the city/state a casket is delivered, or if unavailable locally, where the casket is delivered from.